VE Cosmetics was born out of a love of make up and trying to find makeup that I would be happy to put on my skin.
I spent a long time reading into the ingredients of makeup brands and wondering what I was putting on my face. I'm also vegan so get really concerned about animal derived ingredients. I didn't want to wear crushed beetle on my eyes or beef/pork fat on my lips so I decided to launch a brand where no animals would be harmed in anyway.
I am working towards becoming a palm oil free business, I'm currently in the process of discontinuing any products with palm oil in and re-formulating them however unfortunately this is quite costly and taking a lot longer than I'd like but I aim to be 100% palm oil free. All palm oil free products ( thankfully the majority) have been marked as Palm Oil free. (Items containing palm oil will remain on sale until I am out of stock - this will include some new products where I am using old formulations up).
I do not condone testing on animals and therefore being able to wear products that I can 100% say no animals were harmed in the process of making them is ridiculously important to me. I also do not believe an item cannot be 100% cruelty free if it is not vegan (how can something that contains parts of dead animals but be cruelty free?)
We are also now powered by Ecotricity ( Ecotricity is a renewable energy company supplying green energy to customers across the UK).
Q. What are your opening hours?
A. VE Cosmetics are contactable Mon/Tue/Thu/Fri between 9am and 3pm & Saturdays 9am to 12 noon (UK time). I do work packing orders outside of these hours however I am not contactable via email/phone Wednesdays and Sundays as these are my days off.
Q. Do you ship worldwide?
A. Yes we do - Please ensure you fill out your details fully ( including full name of country with no abbreviations) when you checkout. Also shipping costs do not include any customs charges you may receive if you are purchasing outside the UK.
Q. I want to contact you with a question how can I do that?
A. Either fill out our online contact form on the contact us page or email direct to email@example.com. If it is regarding an order you have placed please include your order number or full name & postcode if you do not have your order number to hand.
Q. Do you have a physical store?
A. No not yet we are only online, however we do have stockists that have physical stores so please check out our Official Stockists page for more info.
Q. Are all your products vegan and cruelty free
A. Yes we are a strictly vegan brand that's vegan owned and operated.
Q. Are you owned by a parent company?
A. No VE Cosmetics are an independent one woman brand.
Q. I live in Europe will my orders be subject to charges after 31st January 2020?
A. After 31 January 2020 there will be a transition period until the end of 2020, while the UK and EU negotiate additional arrangements. The current rules on trade, travel, and business for the UK and EU will continue to apply during the transition period. I will update towards the end of 2020 as we know more.
Q. My order came in bubblewrap and I don't like plastics
A. All our bubblewrap is fully biodegradable. Some items need that bit of extra protection when it is being shipped out and we use a mix of recycled shredded cardboard/paper and biodegradable bubblewrap.
Q. Can I recycle all the packaging
A. We are trying our best to ensure everything used is recyclable (Cardboard, aluminium and glass) but there are still a few products that some local authorities do not recycle - you can either take these to a Terracycle point if you have one near you or post back to me and I will take them to a Terracycle point near me. I will of course credit your postage off your next purchase.
Q. Do you have any PR opportunities.
A. At present no and we have a list of people wanting to be on our PR list.
f and when any PR opportunities arise it will be advertised on our social media ( Instagram and Facebook).
(Please note VE Cosmetics do not offer PR to people who still use products that are tested on animals, we also do not tolerate bullying or drama of any kind.)
Q. I shared a look using the VE Cosmetics hashtag on instagram but you didn't share it is there a reason why?
A. We get tagged in a lot of looks, the main reasons we don't repost are either Non cruelty free items have been used in creating the look ( I refuse to repost and advertise any product that isn't cruelty free), or you haven't mentioned what products were used - we get a lot of tags in pictures of faces but if we don't know what you have used its really difficult to repost and caption. If none of these are applicable feel free to message our Instagram page as sometimes pictures do slip through the net no matter how hard we try to repost them all.
Q. Do you have an affiliates scheme?
A. Sadly not at the moment
Q. I would like to stock VE Cosmetics how do I apply for a wholesale account.
A. Send us your name, store info ( address/contact number), VAT no (If applicable) and we can send you out T&C's and talk from there.
Q. I'm a Make Up Artist and am looking for a discount code do you have any Pro Artist codes?
A. Yes send us your info ( website etc) and we can discuss things further, Any discount codes can be removed at our discretion if we believe they are being used by anyone else that isn't the person they have been issued to.
Q. Do you test on animals?
A. No we are a fully vegan operated and owned brand and we think vivisection is cruel and unnecessary. None of our finished products are tested on animals and all our ingredients are from sources that do not test on animals. We also do not sell in countries that require testing legally. We are anti animal testing and no amount of money can or will ever change that.