UPDATE COVID 19: It will remain BUSINESS as usual here at VE COSMETICS , I am a one woman show so I can work in isolation . however please expect some delays with deliveries as i will be reducing this down to one POST OFFICE run a week. THIS IS A VERY SCARY TIME FOR SMALL BUSINESSES AND i WILL DO MY UPMOST TO KEEP THINGS RUNNING AS SMOOTHLY AS POSSIBLE FOR YOU, BUT PLEASE BE AWARE THAT DUE TO THE CURRENT SITUATION THERE MAY BE UPTO A 14 DAY TURNAROUND ON uk ORDERS, LONGER ON INTERNATIONAL, HOWEVER EVERYTHING WILL BE SENT FULLY TRACKED AS STANDARD AND YOU WILL CONTINUE TO RECEIVE TRACKING INFORMATION BY EMAIL.
please be aware international orders may be delayed due to to AIRPORT closures and other measures that have been put in place REgards to the coVID 19 virus. Delays are also affecting couriers too so you experience a slight delay with dhl/fedex but this shouldnt be more than a few days.
ALL ITEMS ARE SENT TRACKED BUT BE AWARE PACKAGES MAY SIT IN DEPOTS FOR LONGER THAN USUAL OR BE DELAYED IN CUSTOMS AS i HAVE BEEN INFORMED THAT SOME CUSTOMS ARE BACKLOGGED.
PLEASE TRACK YOUR PARCELS BEFORE CONTACTING me if you experience any delay in RECEIVING your order.
THANKS YOU FOR YOUR PATIENCE AND UNDERSTANDING DURING THIS TIME AND THANK YOU FROM THE BOTTOM OF MY HEART FOR CONTINUING TO SUPPORT A SMALL BUSINESS.